Privacy Policy

Effective Date: 2.23.23

1. Information We Collect

a. Personal Information

We may collect personal information you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Business name
• Billing and payment information

b. Usage Data

We automatically collect certain information when you visit our website, such as:

• IP address
• Browser type
• Operating system
• Pages viewed
• Time spent on the site
• Referring URL

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and support marketing efforts. You can manage your cookie preferences via your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and manage services
• To respond to inquiries and support requests
• To send updates, newsletters, or promotional content
• To improve website functionality and user experience
• To analyze trends and measure performance
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers assisting with our operations (e.g., email platforms, hosting providers)
• Legal or regulatory authorities if required by law
• Business partners, if relevant and with your consent

All third-party service providers are required to protect your data and use it only for the purposes we specify.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system can be 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights under data protection laws, including:

• Access to your personal data
• Correction or deletion of your data
• Objection to processing or request restriction
• Data portability
• Withdrawal of consent at any time

To exercise these rights, please contact us at hello@neptunecollective.com.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

7. International Users

If you are accessing our site from outside the United States, please note that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Neptune Collective
Email: hello@neptunecollective.com
Website: www.neptunecollective.com